In November 2021, Cisco’s International Advocacy workforce hosted the primary ever Cisco International Advocate Awards occasion. We celebrated the top-performing buyer and associate advertising advocates in Cisco’s advocacy communities throughout ten classes—placing the highlight on the wonderful work they proceed to do for Cisco. We’re excited to convey you a particular Gateway Triangle podcast sequence, the place we get to know our International Advocate Award winners and listen to their tales!
John Pell, an Advisory Answer Advisor at ServiceNow, joined us for this particular episode. John gained the CX Ambassador of the Yr Award in 2021 for his work with the Cisco CX workforce. John has beforehand labored side-by-side with Cisco to improve his prospects’ Contact Middle platform to construct and migrate from their previous platforms to new ones. John’s work now revolves round serving to new and current prospects uncover their enterprise wants and implement ServiceNow’s software program to assist them accomplish their targets. One undertaking that caught our consideration was constructing a program that helped staff adapt to the pandemic.
As John defined, “One of many issues that ServiceNow did final 12 months was construct a COVID vaccination program. We had been in a position to automate the reserving system that allowed the general public to go in and schedule a vaccination.”
ServiceNow additionally works to construct secure office applications that enable staff to securely work from the workplace. John’s work is powering Hybrid Work for his firm and his prospects. Essentially the most spectacular half is that they’re executing on these tasks in a matter of weeks!
The worth of advocacy with Cisco
John clearly excels in his work, however he’s additionally a standout advocate for Cisco. He shared with us that he indicators in to the Cisco advocacy neighborhood as a part of his morning routine to have a look at content material that’s related to him. He says that he finds info there that he wouldn’t have in any other case realized about, which is wonderful to listen to. John additionally provides excellent worth again into our neighborhood along with his considerate and insightful suggestions. He supplies data to his friends and really fosters a way of neighborhood.
“One of many issues that I discover most participating and helpful about Cisco’s advocacy neighborhood is the way in which that it collates the data of Cisco merchandise,” John defined. “It’s the way in which that it’s introduced in that bite-sized format. It’s the truth that you possibly can drop in and spend 5 minutes to study one thing helpful. If this wasn’t there as a platform to interact with, I wouldn’t have realized about some essential info.”
If you recognize John, then it’s no shock that he gained an award with us. We’re so blissful to have a good time his work! Tune in subsequent time for extra from our Cisco International Advocate Awards 2021 winners!
Watch extra advocate interviews
You may get pleasure from this interview with Andrea West, our buyer advocate.
Be a part of us!
For these Cisco prospects who haven’t but joined our Cisco Insider Advocates neighborhood, think about doing so. You’ll be capable of:
- Join with friends in a gamified, on-line neighborhood
- Have a chance to fulfill with Cisco’s executives
- Share your suggestions, questions, and greatest practices
- Get entry to ‘insider’ content material and sources
- Develop your skilled and private model
- Amplify your organization’s success story with Cisco know-how
Able to get began? Head over to the